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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steph Horne

December 12, 2025

5  out of  5
rating by Steph Horne
"Sue has been great to work with! They contacted as soon as the restrictions on insuring my vehicle were lifted and I immediately opened my policy for home and auto."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kathryn Kusko

December 10, 2025

5  out of  5
rating by Kathryn Kusko
"Hannah was very nice and patient with me while I asked a lot of questions. She was extremely knowledgeable. It was an extremely pleasant visit overall!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Samantha Bennett

November 26, 2025

5  out of  5
rating by Samantha Bennett
"Over the past few weeks, I have worked with Sue to look for a better deal on my home owners insurance and car insurance. She saved me over $500 on both combined! Sue was informative, kind, and patient! We are excited to be new State Farm policy holders."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kelly Mitchell

November 25, 2025

5  out of  5
rating by Kelly Mitchell
"Sue Smith was great. She assisted me as a new client moving to PA and clearly explained all of my policy options. She is also very personable and easy to talk to, which made the whole process simple and stress-free. :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Teddy

November 24, 2025

5  out of  5
rating by Teddy
"Helped me handle my father’s assets after his passing. Whole family loves Sue!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Natalie Williams

November 4, 2025

5  out of  5
rating by Natalie Williams
"I switched from Erie insurance to Mia at State Farm and she has given me excellent service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kimberly Bingaman

October 28, 2025

5  out of  5
rating by Kimberly Bingaman
"I cannot say enough good things about Sue at Kim Stouffer State Farm! From the moment I spoke with her, I knew I was in the hands of someone who truly cares about her clients. She went above and beyond in every possible way, patient, kind, and incredibly knowledgeable. Sue took the time to explain everything to me in a way that made sense (and didn’t make me feel like I was drowning in insurance jargon). She helped me get set up with homeowners, car, and life insurance, making what could’ve been a stressful process feel smooth, simple, and even enjoyable. Her professionalism, warmth, and genuine desire to help people really stand out. It’s rare to find someone who combines expertise with heart, but Sue does it effortlessly. She made me feel like more than just a customer, she made me feel like family. If you’re looking for someone who’s not just selling insurance but actually cares about protecting what matters to you, do yourself a favor and call Sue. She’s an absolute gem and State Farm is lucky to have her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Esther

October 23, 2025

5  out of  5
rating by Esther
"Sue is amazing and always VERY responsive, regardless of what I need. She has helped me with Life, Auto, Homeowners and is very efficient, friendly, and knowledgable!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Denise Hoch

October 17, 2025

5  out of  5
rating by Denise Hoch
"Sue was awesome. She helped me find ways to lower my premium. Very nice and knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sioux Fogal

October 16, 2025

5  out of  5
rating by Sioux Fogal
"You were very helpful and quick at getting things taken care of"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nery Diffenderfer

October 15, 2025

5  out of  5
rating by Nery Diffenderfer
"I had the pleasure of working with Hannah. I called with questions one day and I had my new homeowners and auto policy the next day! She helped me so fast, I thought it was going to be a tedious process but it was very simple. She was great"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Megan Moyer

October 15, 2025

5  out of  5
rating by Megan Moyer
"If your looking for an insurance company that takes good care of there customers this is the place. Ask for Sue. She is hands down the best!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lisa Coder

October 15, 2025

5  out of  5
rating by Lisa Coder
"Sue is amazing at State Farm, and my family has relied on her expertise for quite a few years! She is always friendly, personable, and helpful. In addition, Sue is honest and knowledgeable and offers valuable guidance to her clients with her relaxed and supportive approach. We highly recommend Sue!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Steve Gormont

October 8, 2025

5  out of  5
rating by Steve Gormont
"Sue Smith is always a pleasure to work with. She always provides fast, friendly, professional service. Everyone that I’ve interacted with at the Kim Stouffer Agency is pleasant and knowledgeable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Clarissa

October 8, 2025

5  out of  5
rating by Clarissa
"I have had state farm for years. I receiently had to change some information so I called in and spoke wtih Sue. Sue has done such an amazing job with my policy and getting things acomplished with out me asking. She knows what I am looking for and what i need. Sue is a huge asset to State Farm - Kim Soutffers office. Thank you!!!!"
We responded:
"Thank you so much for your kind words and for being a valued State Farm customer for so many years. We’re thrilled to hear that Sue was able to assist you so effectively and proactively with your policy needs. She truly is a fantastic member of our team, and we’re glad her dedication made a positive difference for you. "
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Natalie Sites

September 30, 2025

5  out of  5
rating by Natalie Sites
"Hannah made switching insurance companies so easy. I switched auto, home and life. She explained everything so I fully understood what my policies and coverage are!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Katelyn Mayer

September 25, 2025

5  out of  5
rating by Katelyn Mayer
"Sue with State Farm is wonderful! She’s very nice, quick to reply, and always helpful. I really appreciate her responsiveness and support."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Deb Haulman

September 18, 2025

5  out of  5
rating by Deb Haulman
"Kim was very kind and took the time to explain everything i needed and what its for. Saving me money from my other insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ronald Redman

August 1, 2025

5  out of  5
rating by Ronald Redman
"My experience with excellence I'm glad I changed State farm to do business with they was polite courtesy and met my means"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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T C

July 24, 2025

5  out of  5
rating by T C
"Hannah C helped me switch my insurance company when I moved and also pick up renters insurance. Very smooth transition. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Heather Culbertson

July 23, 2025

5  out of  5
rating by Heather Culbertson
"Sue was amazing. She listened to my concerns and gave me honest answers. She helped me with my problem and got me a resolve. I would absolutely recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Katherine Mickey

Katherine Mickey

July 22, 2025

5  out of  5
rating by Katherine Mickey
"Sue was absolutely amazing, helping me to navigate car insurance and life insurance. She also helped setting up my new drivers and was amazing getting quotes, totals, discounts, etc. I couldn’t ask for a better agent!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alex Lesher

May 30, 2025

5  out of  5
rating by Alex Lesher
"Great people to deal. Very responsive and knowledgeable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alex Bulnes

May 29, 2025

5  out of  5
rating by Alex Bulnes
"Sue Smith was very helpful in our recent visit. She reviewed our current home insurance policy and provided guidance and advice on what coverage was best for our needs. I am so glad Sue is part of the State Farm insurance team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kasey W.

May 29, 2025

5  out of  5
rating by Kasey W.
"Staff is great, prices for auto policy was great"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."